Privacy Policy

Introduction

With the development of new communication tools, special attention must be paid to the protection of privacy.


That’s why Drain Rex is committed to respecting the confidentiality of the personal information we collect.

Collection of Personal Information

We collect the following information:


  • First name
  • Mailing address
  • Postal code
  • Email address
  • Phone / fax number


The personal information we collect is gathered through forms and interactions established between you and our website.



We also use cookies and/or log files to gather information about you.

Forms and Interactivity

Your personal information is collected through the following forms:


  • Website registration form
  • Order form


We use the collected information for the following purposes:


  • Order tracking
  • Information / Promotional offers
  • Statistics
  • Contact


Your information may also be collected through:


  • Comments
  • Correspondence


We use the information collected for the following purposes:


  • Information or promotional offers
  • Statistics
  • Contact

Right of Opposition and Withdrawal

We are committed to offering you the right to object to and withdraw your personal information.


The right to object means the ability to refuse that your personal information be used for certain purposes mentioned during the collection.


The right to withdraw means the ability to request that your personal information no longer appear, for example, on a mailing list.


To exercise these rights, you can contact us:

📮 Postal code: H7R 1K2

📧 Email: info@drainrex.com

📞 Phone: (514) 713-3244

🌐 Website section: https://www.drainrex.ca/

Right of Access

We are committed to recognizing a right of access and rectification to individuals who wish to consult, modify, or delete the information concerning them.


To exercise this right:

📮 Postal code: H7R 1K2

📧 Email: info@drainrex.com

📞 Phone: (514) 713-3244

🌐 Website section: https://www.drainrex.ca/

Security

The personal information we collect is kept in a secure environment. The people working for us are required to respect the confidentiality of your information.


To ensure the security of your personal information, we use the following measures:


  • SSL protocol
  • Access management – authorized personnel
  • Access management – concerned personnel
  • Data backup
  • Username / password
  • Firewall


We are committed to maintaining a high degree of confidentiality by integrating the latest technological innovations to ensure the security of your data.



However, since no mechanism offers maximum security, some level of risk is always present when transmitting personal information over the Internet.

Legislation

We are committed to complying with the provisions of:

Quebec’s Law 25 regarding the protection of personal information in the private sector.